You’ve built something great—so why aren’t members showing up or sticking around?

Without connection, there’s no community—and likely low member retention.

Despite valuable content and events, you’re still seeing:

• One-time attendees who never return

• Passive members who don’t participate

• Overwhelmed staff trying to do it all

Connection is the strategy you’ve been missing.

I’m Baily Hancock, a Connection Strategist with 20+ years of experience building thriving in-person and virtual communities.

Through my Connection-Centered Membership Strategy, I help organizations like yours turn networking into membership magic—the kind that creates authentic connection, boosts engagement, and keeps members coming back.

As your Member Connection Consultant & Coach, I help you increase:

🤝 Member-to-member connection

📈 Participation and engagement

🔁 Retention and renewal rates

🌱 Organizational success

Let’s transform your community from passive to powerful—one authentic connection at a time.

The Connection-Centered Membership Strategy

Strategic support across every level of your membership.

Member Workshops
Live or recorded trainings that teach members how to connect meaningfully, collaborate intentionally, and get more from their membership.

Community Manager Coaching
Ongoing support via Telegram plus 1–2 monthly strategy calls. Optional 6-week Accelerator available to help your team thrive.

Leadership Strategy
3Cs Planning Sessions for boards and leadership teams. Includes KPI alignment, retention audits, and engagement roadmapping.

Event Keynotes
High-energy kickoff talks that help attendees build real relationships—plus post-event tools to keep the momentum going.

Why Work with Baily?

20+ Years of Experience. Proven Results. Real Connection.

Highlights:

✅ Grew General Assembly LA community from 20K → 90K+ in one year

✅ Quadrupled the Santa Monica Junior Chamber of Commerce’s membership with 95% retention

✅ Supported 400+ online communities as a Community Strategist at Mighty Networks

✅ Created and led The Collaboration Coalition, a 350+ member virtual community

✅ Built local partnerships and membership engagement for The Riveter LA

Packages + Pricing

Flexible packages for wherever you are—and wherever you’re headed.